Select a profile below to learn more

Kylie Dean – Operations Manager Hunter Region

Kylie has been employed at Dolleina for almost 15 years. She started working in the field in 2001 and came into the office as a coordinator in 2003. Kylie took on the role of Operations manger in late 2013. Since becoming manager Kylie has had an influx of new service users as the Newcastle office is within the launch site of the National Disability Insurance Scheme. Kylie has a huge amount of patience in dealing with service users and staff, particularly in complex situations. 

Gail Gosling – Operations Manager Coffs Harbour

Gail is an accomplished Registered Nurse with significant experience in disability services. Gail has worked in hospital setting including a role as acting sister in charge of a 30 bed intellectual disabilities unit. Other Nursing roles include Community Nursing services with St Vincent de Paul and Dept. Veterans Affairs plus experience as Director for Children’s Daycare operated by Rockhampton City Council.

Gail has been a member of the Dolleina team since 2010. She has demonstrated with many participants the benefits of person centered planning and successfully managed the transitions from rehab units to the home setting. 

Cathy Herrera - Operations Manager Sydney Metro

Cathy joined Dolleina in 2009 as an Office Manager with over 30 years of administration in both the public and private sectors. She has held various roles but namely at the Reserve Bank of Australia initially in the Research and then Publications Section and later as the Supervisor of the  Telecommunications Department 1986 and in 1989 Supervisor of a section providing clerical support to the Secretary’s Department. She then joined the University of Sydney as an Administrative Assistant and later in the role of Timetabling Coordinator/Personal Assistant to the Director. From 2003 she was appointed to the position of Undergraduate Coordinator. In 2007 she joined Pelikan Artline as a Marketing Assistant/ Personal Assistant to the Managing Director.  She holds a Certificate in Secretarial Studies and a Diploma in Comprehensive Writing.

Cathy was looking for a more rewarding challenge so when the opportunity arose to work for  Dolleina it was timely.  Initially employed as the Office Manager, Cathy then took on the role of Coordinator. For a brief time she held the position of Quality Manager and since December 2011 has held the position of Operations Manager. Cathy enjoys the multi faceted aspects of the role.

Libby Richards

Libby started working for Dolleina in 2003 as a care worker in the field. In 2010 she started working in the office as a coordinator. In 2014 she was appointed assistant operations manager. Libby works with complex cases and takes a holistic view of care, offering support in other areas of service users lives as well as with attendant care. Libby has a robust understanding of all elements associated with attendant care service. 

Peta Richards

Peta started as a care worker in field in 2012 and came into the office as a coordinator in 2014. Peta is good at ‘hitting the ground running’ and can pick up all the elements of an attendant care service quickly. Peta is great at managing service user holidays and has arranged and coordinated many of these. Prior to working at Dolleina Peta was a full time mother and waitress.

Jessica Donolato

Prior to employment at Dolleina Jessica worked in the hospitality industry as a bar attentant. She joined Dolleina in 2010 as a care worker. In 2011 joined the management team in the Newcastle office as a coordinator. Jessica has strong skills in the practical elements of providing personal care, which she passes on to the care staff she manages.

Julie Squires

Prior to working at Dolleina, Julie worked in the retail industry. Julie started working for Dolleina in 2002 as a care worker in the field.  Her skills stood out and in 2007 she started to work in the office as a coordinator. Over the 13 years that Julie has been employed at Dolleina she has worked with some service users with challenging behaviours. She has become very proficient at managing service users with complex needs. 

Amanda Judd

Amanda joined the Dolleina team in 2013 as a much needed administration assistant. Although Amanda does not manage any service users she often supports the coordinators in their roles. Prior to working at Dolleina Amanda preformed a similar role at a Security company. 

Edward Renton

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Dollina Renton

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Alexander Tickle


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Kathryn Lubinski

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Louise Klerk


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Gilda DiCesare


Prior to her employment at Dolleina Gilda worked as a pediatric specialist registered nurse. Gilda was initially employed by Dolleina to oversee the care of a high level ventilated quadriplegic in 2008. After the service user passed in 2014, Gilda came into the office to offer much needed support as a clinical nurse specialist. She currently manages a number of service users, changes catheters where needed as well as offering clinical support as a registered nurse.

Monica Koroneos

Monica joined Dolleina in 2012. After 21 years of experience as the Office Manager for the  Feather & Down manufacturing company she decided to turn her hand to something more rewarding.

 Completing a Certificate 111 in Aged Care in 2007 Monica worked for KinCare Health Services as an Attendant Care Worker for 5 years. During that time she completed a Diploma of Community Services and Coordination .

Monica held the position of Coordinator for 3 years and most recently was appointed Assistant Manager. Monica enjoys the unique challenges of the job.

Amanda Brown

Amanda joined Dolleina as an Attendant Care Worker in March 2015 and accepted the position of Coordinator in June 2015. Prior to this Amanda worked as an AIN for the past 8 years at the Uniting Care Nursing  Home south of Sydney and holds a Cert IV in Aged Care.

She has had wound management training and would like to increase her knowledge in this area and developing her skills in administration.

Janice Patten

Janice joined Dolleina in July 2015 with over 25 years of experience in various industries providing support in practice development, events, communication, HR, recruitment and managing director’s office in personal assistant and coordinator roles.

In 1981 she joined the NAB, before joining AUSSAT, a telecommunications company, she then had the role of Professional Services Coordinator at a pharmaceutical company Merck Sharp & Dohme from 1993.  Janice completed a Diploma of Business with AIM in 2006.

More recently she worked at AMP working for a financial planning dealer group as a Coordinator in the Managing Director’s office.

She is enjoying being a key contact for providing support to staff and clients.

Jessica Hall

Jessica has a Bachelor of Business but later decided her interests were care focused and has obtained a Certificate 3 in Aged Care. She was one of our first support workers in Coffs Harbour and has acquired significant skills across the disability sector including high level spinal cord injury and acquired brain injury. Jessica has worked alongside Gail for the past 3 years and is highly competent in all aspects of managing services tailored for participants.

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